Healthcare Compliance Services

Team Information

CQC Medisolutions - Team & Strategy

CQC Medisolutions
Internal Strategy Dashboard

PROFIT GOAL DEFINITION

5 Packages / Month

£1,599 each (Registration + Interview)

Key Insight: This is the profit powerhouse. Prioritize over standalone tasks.
12-15 Software Subscribers

£99/month (Recurring Revenue)

1-2 Prep Clients

£599 each (Interview Prep Only)

TEAM STRUCTURE

Key Person of Influence
Founder - Saba

Focus on the 5 Ps:


  • Pitching: Demo calls with dental practices
  • Publishing: LinkedIn content, YouTube, CPD sessions
  • Products: Building the product ecosystem
  • Profile: Become UK's #1 dental productivity expert
  • Partnerships: DOJO integration, dental associations
Head of Marketing
Nasreen
  • Runs campaigns
  • LinkedIn strategy
  • CPD promotion
Head of Sales
-
  • Demo bookings, conversion calls, onboarding
  • Sales and Marketing
  • Email Marketing (90 days strategy)
Operational Manager
Victoria
  • Full Management of Core Team
  • Recruitment and Training
Finance
Josh
  • Subscriptions, Invoices, Payment Plan Set Up
IT/Tech
Hamza/Neal
  • Platform maintenance, integrations, data security, Tech Stack
  • Onboarding, training, implementation
  • Support tickets, usage monitoring, retention
Product Development
Risetech
  • Features, bug fixes
CQC Consultant
Chelsea / Helen
  • (Roles implied as CQC Consultant)

PRODUCT ECOSYSTEM (4 Products)

Product 1: GIFT (Free - Demand Generation)

Purpose: Generate 100+ leads/month, capture emails, build authority

Free CQC Application Success Checklist (PDF) Free CQC Readiness Assessment (60-second online quiz) Free webinar: "How to Get CQC Registered in 2026 for Domiciliary/Aesthetic Clinics" Free "20 CQC Interview Questions & Answers" guide Free case study: "How Sarah Got CQC Approved in 14 Weeks"

Product 2: PRODUCT FOR PROSPECTS

Purpose: Qualify serious buyers, create micro-commitment, upsell to £1,599 package

£199 "CQC Document Starter Pack"

15 essential policy templates

Free 14-day MediComply trial

converts to £99/month

£149 "CQC Interview Crash Course"

2-hour workshop + Q&A PDF - Online Pre recorded

Product 3: CORE OFFERING

Purpose: Main revenue driver, solve core problem, deliver transformation

CQC Registration + Interview Preparation: £1,599

  • Complete CQC application submission (Provider, Registered Manager, DBS forms)
  • Bespoke policies and procedures customized to service type
  • 3 mock registered manager interviews with ex-CQC inspectors
  • Coaching and mentoring throughout entire process
  • Average client outcome: 99% approval rate, 12-16 weeks

Budget Option: CQC Registration Only: £1,165

  • Application forms completion and submission
  • No interview prep (upsell later at £599)

Standalone: Interview Preparation: £599

  • For clients who already submitted or DIY applicants
  • 3 mock interviews + feedback
  • Q&A coaching sessions

Product 4: PRODUCT FOR CLIENTS- Launching Quarter 4 2026

Purpose: Recurring revenue (MRR), ongoing relationship, reduce churn, maintain compliance post-registration

MediComply Software: £99/month

Perfect for: Domiciliary Care, Supported Living, Aesthetic Clinics, Scanning Clinics

Includes:

  • 200+ compliance templates
  • Compliance activity calendar with alerts
  • Digital audits, risk assessments, incident logs
  • CPD courses for entire team
  • Staff HR folders, rotas, holiday forms
  • Unlimited document storage
  • Mobile app access

Premium Add-Ons:

  • Annual Mock Inspection: £499/year (upsell to existing software users)
  • Quarterly Compliance Review Call: £149/quarter
  • Priority Support Line: £49/month extra

RUN MARKETING CAMPAIGNS

Campaign 1: Perfect Repeatable Week (Every Single Week)

Monday (Content Day):
  • 9am: Monday team meeting (declare weekly 3-6 commitments)
  • Post LinkedIn article: "CQC Myth #X Busted" (700 words)
  • Post 2x Instagram Reels: CQC tips, client success clips
  • Send weekly email to list (e.g., "This Week in CQC Compliance")
  • Review weekend leads from Meta ads
Tuesday (Lead Generation Day):
  • Launch/optimize Meta ads to free checklist landing page (£30-50/day spend)
  • Host LinkedIn Live Q&A (15 mins): "Ask Me Anything About CQC"
  • Follow up with Monday leads via email/calls
  • Post 1x LinkedIn personal story about helping a client
Wednesday (Sales Day):
  • 10am-4pm: Sales calls with qualified leads (5-8 calls)
  • Host biweekly webinar (alternating: domiciliary care/aesthetics/supported living)
  • Post webinar replay on YouTube
  • Follow up with webinar attendees
Thursday (Nurture Day):
  • Send personalized follow-up emails to prospects
  • Post client case study on Instagram + LinkedIn
  • Record 1 short YouTube video (5-10 mins): "How to Prepare for CQC Interview"
  • Check in with current clients via email
Friday (Review & Plan Day):
  • Post "Friday Win" client testimonial or success story
  • 4pm: Friday team debrief (done/not done accountability)
  • Review weekly metrics (leads, sales, revenue)
  • Plan next week's content calendar
  • Send Friday email: "CQC Success Story of the Week"
Weekend (Automation):
  • Automated email sequences nurture leads
  • Social media scheduled posts go live
  • Chatbot on website qualifies leads
Weekly Goal: 40-60 new leads, 8-12 sales calls booked, 5 packages sold (£7,995 revenue/week = £32K/month)

Campaign 2: Quarterly Spotlight (4x per Year)

  • Q1 (Jan-Mar): "2026 CQC Registration Head Start"
    • Campaign theme: "Register in Q1, Start Earning in Q2"
    • Webinar series: "New CQC Regulations 2026 - What Changed?"
    • Early-bird offer: £1,599 package + 3 months MediComply free (value £297)
    • Meta ads: "Get CQC Registered Before Spring Rush"
    • Partner webinar with successful domiciliary care owner
    • Goal: 25-30 extra sales (£40-48K)

  • Q2 (Apr-Jun): "Aesthetic Clinic Domination"
    • Partner with Harry Singh + aesthetic practitioner network
    • Create aesthetic-specific lead magnet: "CQC for Botox & Filler Clinics"
    • Launch case study video series: "How 3 Aesthetic Clinics Got CQC Approved"
    • Offer: £1,599 package + free clinical sink compliance audit (£199 value)
    • Facebook group takeover in aesthetic communities
    • Goal: 20-25 aesthetic clinic sales (£32-40K)

  • Q3 (Jul-Sep): "Mid-Year Compliance Check-Up"
    • Target existing CQC-registered providers (not yet using MediComply)
    • Campaign: "Is Your Compliance Inspection-Ready?"
    • Free compliance audit for first 50 sign-ups
    • Upsell MediComply software (£99/month)
    • Email campaign to past registration clients: "Upgrade to MediComply"
    • Goal: 50-75 new software subscribers (£4,950-7,425 MRR = £59-89K annual)

  • Q4 (Oct-Dec): "Register Before 2027 - Beat the Rush"
    • Urgency messaging: "CQC processing delays in January"
    • Bundle deal: £1,599 package + 6 months MediComply free (value £594)
    • Tax planning angle: "Invest in CQC Registration Before Year-End"
    • Black Friday offer (Nov): 10% off all packages
    • Christmas shutdown warning: "Last chance to start before our Christmas break"
    • Goal: 30-35 sales (£48-56K)
Total Quarterly Spotlight Revenue: £180-230K extra per year

Campaign 3: Annual Big Message (Once per Year)

"CQC MediSolutions: The Authority Brand Strategy 2026"


  • January-March: Foundation
    • Launch YouTube channel: "CQC Success Secrets"
    • Post 2x weekly videos (5-10 mins): tutorials, interviews, case studies
    • Goal: 1,000 subscribers by March

  • April-June: Amplification
    • Write and self-publish book: "The CQC Registration Blueprint: How to Get Approved in 90 Days"
    • Amazon Kindle (£9.99) + print (£19.99)
    • Use book as lead magnet (free + shipping)
    • PR campaign: Submit to healthcare publications (Care Home Management, Aesthetic Medicine Journal)

  • July-September: Speaking Tour
    • Speak at 5-10 healthcare conferences/events
    • Topics: "CQC Compliance Made Simple," "Why 80% of Applications Fail"
    • Collect 300+ qualified leads from events
    • Film all talks for YouTube content

  • October-December: Rebrand & Scale
    • Website redesign: Showcase 99% success rate prominently
    • Launch referral program: £200 commission for client referrals
    • Create "CQC MediSolutions Certified Partner" program (train other consultants, license MediComply)
    • End-of-year PR push: "We helped 200+ clinics get CQC registered in 2026"
Annual Goal:
• 500+ inbound leads from authority positioning
• 50+ sales from book/speaking funnel (£80K+)
• Establish as #1 CQC registration brand in UK

WEEKLY ACTIVITIES

Monday Morning Meeting (9am, 30 mins, Zoom)

Attendees: Entire team (6-8 people)

Format: Each person declares 3-6 things they'll complete this week


Example Commitments:

You (Founder):
  • Record 2 YouTube videos
  • 10 sales calls (close 5 packages)
  • Publish 5 LinkedIn posts
  • Finalize partnership with aesthetic association
  • Appear on 1 podcast
  • Plan Q2 campaign
General Manager:
  • Hire new VA
  • Resolve 2 client delivery issues
  • Update operations manual
  • Review team performance
  • Plan quarterly strategy day
Sales Manager:
  • 25 qualification calls
  • Close 5x £1,599 packages (£7,995 revenue)
  • Follow up with 30 warm leads
  • Upsell 3 past clients to MediComply
Senior CQC Consultant:
  • Complete 4 CQC applications
  • Deliver 6 mock interviews
  • Create 2 bespoke policy sets
  • Review junior consultant's work
Customer Success Manager:
  • Onboard 12 new MediComply users
  • Conduct 8 quarterly review calls
  • Reduce churn by 3 clients
  • Upsell 2 annual mock inspections (£998)
Marketing Manager:
  • Launch 3 Meta ad campaigns
  • Send 3 email broadcasts
  • Create 10 social posts
  • Optimize landing page (increase conversion by 2%)

Friday Afternoon Debrief (4pm, 20 mins, Zoom)

Format: Rapid-fire "Done" or "Not Done" for Monday's commitments

No excuses, just facts:

  • Marketing: "10 social posts - DONE. 3 emails - DONE. Landing page - NOT DONE (rolling to next week)."
  • Sales: "25 calls - DONE. 5 closes - 4 DONE, 1 NOT DONE. 30 follow-ups - DONE."

Quick Wins Celebration:

  • "Sarah closed £1,599 deal with aesthetic clinic!"
  • "We hit 150 MediComply subscribers!"

Red Flags:

  • "Client complained about slow application - need to address Monday."

Next Week Preview:

  • General Manager assigns priorities for next week

Quarterly Strategic Reset (Full Day Off-Site)

When: First Friday of Jan/Apr/Jul/Oct

Location: Nice boardroom, co-working space, or offsite venue


Agenda (9am-4pm):

9-10am: Review Last 90 Days
  • Revenue vs. target
  • Profit margins
  • Wins (celebrate!)
  • Losses (learn)
  • Team feedback
10am-12pm: Set Next 90-Day Priorities
  • Pick 3-5 big goals (e.g., "Launch Q2 Aesthetic Campaign," "Hit 200 MediComply users")
  • Assign owner to each goal
  • Define success metrics
12-1pm: Lunch (team bonding)
1-3pm: Delegate Accountabilities
  • Each team member commits to their role
  • Clear deliverables
  • Remove blockers (budget, tools, training needed)
3-4pm: Team Commitments & Fun
  • Public commitments: "I will achieve X by end of quarter"
  • Team activity: Escape room, bowling, etc.

SLEEP AT NIGHT DASHBOARD

Weekly Metrics to Track (Google Sheet or Notion Dashboard)

Updated Every Friday 5pm

Marketing Metrics:

  • Leads generated this week: Target 40-60
  • Cost per lead (Meta ads): Target <£15
  • Email list growth: Target +100/month
  • Social media followers: LinkedIn +50/week, Instagram +30/week
  • Webinar attendees: Target 20-30 per webinar

Sales Metrics:

  • Sales calls booked: Target 8-12/week
  • Calls completed: Track no-shows
  • Conversion rate (calls → sales): Target 50%+
  • Packages sold:
    • £1,599 packages: Target 5/week (£7,995)
    • £1,165 packages: Target 1/week
    • £599 interview prep: Target 1/week
  • Pipeline value (deals in progress): Target £30K+
  • Average sale value: Target £1,400+

Delivery Metrics:

  • CQC applications submitted: Target 5-7/week
  • Applications approved: Track approval rate (maintain 99%)
  • Mock interviews delivered: Target 10-15/week
  • Client satisfaction (NPS score): Target 9+/10
  • Average time to application submission: Target <4 weeks

Software Metrics:

  • MediComply active users: Current count
  • New sign-ups this week: Target 12-15
  • Churn rate: Target <5%/month
  • Monthly Recurring Revenue (MRR): Track growth
  • Average customer lifetime (months): Target 18+ months

Financial Metrics:

  • Revenue this week:
    • One-off packages: £X
    • Recurring (MRR): £X
    • Total: £X
  • Revenue this month: Target £30-35K
  • Expenses this month: Track vs. budget
  • Profit margin: Target 40%+
  • Cash in bank: Track runway (months of expenses covered)
  • Outstanding invoices: Follow up on overdue

Team Health:

  • Monday commitments completion rate: Target 80%+
  • Team morale (1-10 scale): Quick pulse check
  • Open positions: Hiring status
  • Training completed: Track onboarding progress

Red/Amber/Green Status:

  • 🟢 Green: On target or ahead
  • 🟡 Amber: Slightly behind, needs attention
  • 🔴 Red: Significantly behind, urgent action needed

AI SUPERCHARGE TIPS

Use AI to 10X Your Efficiency

Content Creation (Save 10 hrs/week):

  • ChatGPT prompt: "Write 10 LinkedIn posts about CQC registration for domiciliary care providers, include curiosity hooks and CTAs"
  • Generate entire 10-email drip sequence in 15 minutes
  • Turn webinar transcript into 5 blog posts automatically (Descript AI)
  • Create Instagram Reels scripts: "Give me 20 hooks for CQC registration videos"

Lead Magnets (Build in 1 hour):

  • ChatGPT: "Create quiz questions for 'Does Your Clinic Need CQC Registration?' assessment with scoring"
  • Design PDF checklists with Canva AI (auto-generates layouts)
  • Generate case study templates: "Write a client success story for aesthetic clinic CQC approval"

Sales & Lead Qualification:

  • AI chatbot on website (Intercom/Drift): Auto-qualify leads 24/7
  • "What type of clinic? Domiciliary, aesthetic, or supported living?"
  • "Have you already submitted your application?"
  • Books qualified leads directly into Calendly
  • ChatGPT: Generate personalized follow-up emails based on lead behavior
  • AI call analysis (Gong.io): Review sales calls, identify winning scripts

Client Delivery (Save 5 hrs per application):

  • AI draft policies: "Write a safeguarding policy for domiciliary care compliant with CQC standards"
  • Review, customize, finalize (don't use raw AI output)
  • Statement of Purpose generator: Input clinic details → AI drafts 80% → consultant polishes
  • Interview prep: ChatGPT generates practice questions based on service type

Marketing Optimization:

  • AI analyze Meta ad performance: Upload ad data → "Which ads should I kill? Which should I scale?"
  • Video script generation: "Create 5-minute YouTube script: How to Pass CQC Interview First Time"
  • Email subject line testing: Generate 20 variations, A/B test top 2

Operations:

  • AI meeting notes: Record Monday/Friday meetings with Otter.ai → auto-generates action items
  • SOP creation: "Write standard operating procedure for onboarding new MediComply user"
  • Data analysis: Upload weekly metrics → "What trends do you see? What should I focus on?"
AI Golden Rule: AI is your assistant, not your replacement. Always review, customize, and add human expertise before delivering to clients

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